Cookie Guide

Our website uses cookies to distinguish you from other users of our website. This helps us to enhance the functionality of the website. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small text file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:

Session and load balancer cookies - A load balancer may be used by our website which stores an identifier on your browser to ensure that, where possible, you remain connected to the same web server throughout your visit. Session cookies enable our individual web servers to keep track of your progress throughout your visit. These cookies expire when you leave the website and contain no personally identifiable information.

Functionality cookies - These cookies are used by our website to provide you with specific functionality.

User Profile - These cookies are used to remember your website profile such as the type of user you are, your log-on status and what language to display pages to you in. These details allow us to tailor the information shown to you and the options offered to you as you move around the website. These cookies contain no personally identifiable information and expire when your website session is finished.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:




Session and Load Balancer


Holds a unique identity of a user who hasn't logged on to the website.

Session and Load Balancer


Identifies the user’s session on the server. It is created the first time your application is accessed over the browser.

Session and Load Balancer


When you update a page, this ensures you are a valid user to request the update.

Session and Load Balancer


This stops malicious scripts from being inserted into a page.

Session and Load Balancer


Identifies the user’s session in the application. It is created the first time the application is accessed over the browser



Where the website includes paging, the LastPageId cookie tracks the previous page.



The LiveTabWrapper cookie tracks which TAB on the Dashboard you have visited.



psConfirmCookies allow us to store the fact that you have previously approved the use of cookies for our website.

User Profile


Stores authentication details.

User Profile


Stores your language preference for the website.

User Profile


Remembers your previous settings for your preferred width for the website.

User Profile


Remembers your previous settings for your preferred text size for the website.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies you may not be able to access all or parts of our site.

All cookies will expire within 90 days.

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